Contact
One address, read by the founders: [email protected]. Support, billing, security disclosures, privacy requests, and everything else all land there during the beta — there is no ticket system to get lost in.
What to expect during the beta
- Support is best-effort with no SLA. We aim to reply within one business day; incidents that block your traffic get priority.
- Include request IDs (
req_...) and the release ID from the response headers — never API keys or prompt content. - Refunds and billing corrections are handled by hand through this address while the beta runs.
- Security reports: same address, and please follow the disclosure guidance.