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Contact

One address, read by the founders: [email protected]. Support, billing, security disclosures, privacy requests, and everything else all land there during the beta — there is no ticket system to get lost in.

What to expect during the beta

  • Support is best-effort with no SLA. We aim to reply within one business day; incidents that block your traffic get priority.
  • Include request IDs (req_...) and the release ID from the response headers — never API keys or prompt content.
  • Refunds and billing corrections are handled by hand through this address while the beta runs.
  • Security reports: same address, and please follow the disclosure guidance.